Planning to visit Revenue Dublin without an appointment? You can walk into Revenue offices during designated hours, but it's important to understand the process, expectations, and best practices to make your visit as efficient as possible.

Quick Answer: Walk-in Hours

Revenue Dublin accepts walk-ins Monday to Friday from 9:30 AM to 1:30 PM, but appointments receive priority service. Expect longer wait times during peak periods. The best time to visit is between 10:00 AM and 12:00 PM for shorter queues.

Walk-in Service Hours and Availability

Revenue offices in Dublin provide walk-in services during specific hours. Understanding these opening hours is crucial for planning your visit effectively.

Day Walk-in Hours Appointment Hours
Monday 9:30 AM - 1:30 PM 9:30 AM - 5:00 PM
Tuesday 9:30 AM - 1:30 PM 9:30 AM - 5:00 PM
Wednesday 9:30 AM - 1:30 PM 9:30 AM - 5:00 PM
Thursday 9:30 AM - 1:30 PM 9:30 AM - 5:00 PM
Friday 9:30 AM - 1:30 PM 9:30 AM - 5:00 PM
Saturday Closed Closed
Sunday Closed Closed

Best Times for Walk-in Visits

To minimize waiting time and ensure you're seen promptly, consider these optimal visit times:

  • 10:00 AM - 12:00 PM: Generally the quietest period with shorter queues
  • Tuesday to Thursday: Typically less busy than Mondays and Fridays
  • Mid-month visits: Avoid beginning and end of month when more people handle tax matters
  • After school holidays: Less family-related tax queries

What to Expect During Your Walk-in Visit

When you arrive at a Revenue office for a walk-in appointment, here's what the process typically involves:

Arrival and Check-in Process

  • Arrive with all necessary required documents and identification
  • Check in at the reception desk and explain your query
  • Receive a queue number and estimated waiting time
  • Wait in the designated area until your number is called

Important: Priority System

Revenue operates a priority system where scheduled appointments are served before walk-in customers. This means your wait time can vary significantly depending on appointment volumes that day.

Services Available for Walk-ins

Most Revenue services are available for walk-in customers, including:

Preparing for Your Walk-in Visit

Proper preparation can significantly reduce your time at the office and ensure your query is resolved efficiently.

Essential Documents to Bring

  • Photo identification: Passport, driving license, or national identity card
  • PPS Number: Your personal public service number card or documentation
  • Proof of address: Utility bill, bank statement, or tenancy agreement (within 6 months)
  • Relevant tax documents: P60, P45, or previous tax returns as applicable
  • Bank details: If setting up direct debit or requesting refunds

Before You Visit

Consider these steps before making your walk-in visit:

  • Check if your query can be resolved through myAccount online
  • Try calling the Revenue phone service first for simple queries
  • Gather all relevant documentation in advance
  • Prepare a clear explanation of your query or issue
  • Check current office locations and accessibility

Alternative Options to Walk-in Visits

While walk-in visits are available, Revenue offers several alternatives that might be more convenient:

Online Services

Revenue's digital platforms can handle many common requests:

Scheduled Appointments

Booking an appointment offers several advantages over walk-in visits:

  • Guaranteed service time with minimal waiting
  • More focused attention from Revenue staff
  • Ability to schedule at your convenience
  • Better preparation time for complex queries

Location and Transportation

Revenue has multiple offices across Dublin. The main locations accepting walk-ins include:

Getting to Revenue Offices

Plan your journey using available public transportation options:

  • Dublin Bus: Multiple routes serve Revenue office locations
  • DART and Commuter Rail: Convenient for city center offices
  • Luas: Tram services connecting to major Revenue locations
  • Cycling: Bike parking available at most offices

If driving, check available parking options near your chosen office, as city center locations may have limited spaces.

Tips for Efficient Walk-in Visits

Make your walk-in visit as productive as possible with these practical tips:

Timing Strategies

  • Arrive early in the morning when offices first open for shorter queues
  • Avoid the first and last days of the month when offices are typically busier
  • Consider visiting during school term time rather than holidays
  • Check for any special opening hours or closures before traveling

During Your Visit

  • Be patient and courteous with staff who are helping multiple customers
  • Have your documents organized and easily accessible
  • Bring a pen for completing any additional forms
  • Take notes during your consultation for future reference
  • Ask for written confirmation of any important information or next steps

Pro Tip: Check Online First

Many common Revenue queries can be resolved online through myAccount or by phone. Always check these options first to save time and avoid unnecessary trips to the office.

What If You Can't Get Seen?

Due to the priority system for appointments, there's a possibility you might not be seen during your walk-in visit, especially during busy periods.

If You Can't Be Seen

  • Ask reception staff for the earliest available appointment
  • Request information about quieter days and times for future walk-ins
  • Check if your query can be handled over the phone
  • Consider visiting a different Revenue office with shorter queues
  • Explore online options through Revenue's digital services

Special Considerations

Certain situations may require special attention during walk-in visits:

Accessibility Requirements

Revenue offices provide facilities for customers with accessibility needs. Contact the office in advance to ensure appropriate arrangements are in place.

Language Support

While services are primarily in English and Irish, Revenue can arrange interpretation services for complex matters when given advance notice.

Urgent Matters

For genuinely urgent tax matters, explain your situation at reception. While walk-ins generally wait longer, urgent cases may receive priority consideration.

Remember that while walk-in services are available, the most efficient way to handle Revenue matters is often through their digital services or by booking an appointment in advance. This ensures you receive dedicated time and attention for your tax queries without the uncertainty of waiting times.